How to Bolster Advertising Success
through Integrated Marketing Communication
There
was a time when mass marketing your skills and expertise was enough to secure a
steady stream of work. Those days are over. The shotgun approach simply doesn't
deliver the results you need. You must take careful aim at your intended
target. That’s where integrated
marketing communications takes its bow.
Follow the Yellow Brick Road. More
than 75% of companies with three hundred plus employees have embraced the
doctrine of Integrated Marketing Communications and small to medium size
companies are rapidly following suit. To
make Integrated Marketing Communications part of your corporate identity
requires a strong commitment from senior management coupled with a basic vision.
With commitment and vision, you can put market resources in place.
Your Customer Database. Start developing a successful program by analyzing
your database. See just what different customers require and respond to. Do
extensive profiling and segmentation of your customers. Understand them. Know
their buying habits. Then focus on specific customers and prospects who use
your services. This customer-driven approach is cost effective and delivers
better results. You discover who your prime prospects are in order to tailor
communications to their special needs.
Integrate marketing and sales.
Use your new insights to shape marketing, sales, and communication strategies.
Encourage those in sales to attend strategy meetings. They have their eyes and
ears in the marketplace. Invite everyone in your company to make contributions
and become involved.
Differentiate yourself from the competition. If there are no real differences, create perceived
differences. Develop a customer contact strategy. Build long-term relationships
with customers you already have. It is five to eight times more expensive to
obtain a new client than maintain an existing one.
Pick a Judge. Someone must
take responsibility for judging and evaluating what's going on. Don't do things
simply because they've always been done that way. Integrated Marketing
Communications is about twenty-first century selling and marketing. It offers
the promise of increasing success.
Get the Word Out. What
tactics should you implement? There are a multitude of vehicles you can use.
Advertising is the most popular vehicle. However, it may not be so effective
for service-oriented businesses. Consider trade shows, direct mail, and public
relations. Disseminate your message
through sales promotions, telemarketing and websites. You may find multimedia
presentations and special events add strength to your communication, too.
Participate in Social
Media. Facebook, LinkedIn, Twitter, and countless other
online resources offer unbridled potentials for reaching prospects you are
looking for. Use the research you have
done through Integrated Marketing Communication to identify who you want target
via social media.
Doing
all these things will be in vain if you do not track the responses you get. The
responses are there to evaluate. Analyze the feedback. Use it continually to
shape your database. It will help you on the next go 'round.
No comments:
Post a Comment